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FAQ and Warranty 
 

Driver Setup

 1: Connect USB cable to main body of iriscope system and your computer.

  

Your windows operating system should automatically detect that new hardware has been installed as shown in the above picture. If new hardware is not detected, please re-boot your computer.

 

2: Insert the CD-ROM included with your iriscope into your CD-ROM drive and Browse to your CD-ROM drive and located the directory called 9988U-Driver. Highlight the 9988U-Driver directory and click "OK"

 

Please note: If CD included with your iriscope tries to automatically install other imaging software included with your iriscope, please cancel the installation to concentrate on setting up iriscope driver first! After driver has been successfully installed you may re-insert CD to install other imaging and client-patient database software at another time.

 3: Be sure that the 9888U-Driver directory is now shown in the winxp search option. Click NEXT!

 

4: If you see a list of drivers appear, choose the driver found on CD-ROM. This driver will be named lvcam.inf as shown in the sample image below. Highlight the appropriate driver and click Next!

  

 

 The Iriscope driver is now successfully installed!

Please re-boot computer to be sure all drivers are running properly.

 Important Note!

If your computer cannot detect the new iriscope system hardware you may not have updated version of DirectX version 9. You can find out the version of DirectX you are using by using:  Windows: START-> RUN-> type in "DXdiag" <without quotes> and press enter. If you are using editions lower than DirectX 9 version, please update from the microsoft windows update site. Click here to Download Newest version of Microsoft DirectX!
 

Question: Do all iriscopes come with primary 30X adaptor only? Are there other adaptors for purchase?

 

All iriscopes come with primary 30X iris adaptor only. The iris lens adaptor is 30X magnification with a dual LED lightsource built inside the adaptor which offers the most consistancy in iris photography.

 

Other magnification adaptors are available at 50X and 650X. The 30X can be adjusted to focus to 1-3X , so the Iriscope can take client's facial photo to optionally apply to iris analysis report. The the 50x and 650x adaptors are used for the hair and skin only.

 

Question: Do the iriscopes have connectivity-adaptability for macintosh computer?

 

Yes, but only with the newer versions of MAC OS systems that have the Intel Chip processor. Older versions of MAC systems would require emulator software such as Virtual PC which does take some technical expertise to install software and drivers.

 

Question: What is the pixel resolution for iriscopes listed? 

 

The standard Professional iriscope is 1.3 million pixels. This resolution offers the best image size (640X480) when using automatic iris analysis software.

 

Higher resolutions tend to not correctly import iris images into several iridological software programs. This problem was recently discovered through reviewing image importation of various resolution systems ( 3, 5, 7, 8 MegaPixel) and finding that the pupil shape becomes more oval-vertical the higher resolution used, thus giving a false positive of circulatory cerebral disturbances. In order to fix this error, one must change the higher megapixel resolution size to 640X480.

 

If you do not plan to use automatic analysis software, please load on my Browse www.iriscope.cn to select 3 MP iriscopes.

 

The main difference in iriscopes are various types of available functions such as memory storage and 3D modes.

 

Question: What are the main differences in iriscopes?

 

The main differences in iriscopes are; switch for left & right eye, switch for iris or skin, switch for 3D Mode, USB only to computer with no T.V., and AV connector for T.V.

 

The new 3 MP system is for both PC and T.V.

 

Also, please note that the capture button on handset of professional version of iriscope is only 3 second delay and must use software for capturing.

 

The capture button on handset of 3 Megapixel system and the newest (2007 models) of CNRI student version of iriscopes will capture images from handset without requiring software.

 

Question: Do iriscope systems come with any basic software? If offered, what can user do with software?

 

Iriscopes come with a basic iris analysis software. This software can help you save the clients information and iris image to analysis report which can then be printed. Software allows re-editing of analysis if required. There is no automatic analysis features offered in the software. 

 

The CADI Analysis software does offer iris topography charting capabilities although still in Beta testing.

 

CNRI offers two basic programs that can be used for iridological analysis and are free for Iriscope users.

 

You can view video demos of the included programs in the following links:

 

CNRI Database Version

 

CADI Analysis Beta Version

 

CNRI also offers very sophisticated iris analysis systems to health professionals.

 

Please refer to the following link for further information regarding the CNRI Specialty Systems: CNRI Specialty Systems

 

Shipping, Service and refund Policies

 

Question: How long is warranty on systems?

 

Warranty on Iriscope systems is one year, parts, labour and shipping costs, from the day you receive Iriscope.

 

Question: What are the costs of shipping service?

 

Shipping is currently free for all iriscope orders anywhere in the world.

 

Question: If my camera stopped working and required service, who do I send to for repair?

 

If a system is need of service, please contact with LLMM928@yahoo.com.cn Michael Liu, if Mr Liu cannot sovle the problem he will tell you where should ship the Iriscope.

 


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